Jackie Martin works as a Senior Chargeback & Fraud Analyst at Spokeo, where they track trends in disputes and propose changes to improve performance. They also assist front-line agents with questions about payments and communicate with engineers to find solutions. Prior to this role, Jackie worked as a Senior Research Analyst at eharmony, where they built surveys, managed outreach to research subjects, and assisted in projects to improve matching algorithms. Jackie holds a Bachelor of Science degree in Political Science and Government from the University of La Verne.
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