Monica Beckstrøm

Customer Success manager at Spond

Monica Beckstrøm has worked in various roles since 1999. Monica began their career as an Informasjonsrådgiver at Stiftelen Signo. Monica then moved on to work as an Administrativ leder at Ryenberget menighet from 2008-2011. From 2011-2015, Monica worked as an Informasjonsleder/webansvarlig at Søndagsskolen, where they were responsible for external and internal communication, press, advertising, websites, and social media. Monica was also the project leader for an innovative online planning tool for volunteer Sunday school leaders and for new websites launched in 2013. From 2015-2020, Monica was a VA/konsulent innen kommunikasjon & digital markedsføring at Din Kommunikasjon, where they helped smaller and medium-sized businesses with holistic communication in all channels, created WordPress websites, and had experience with project management of ICT projects. Currently, Monica is a Customer Success Manager at Spond.

Monica Beckstrøm has an extensive education history. Monica attended Larvik Gymnas from 1990-1993, where they studied Allmennfag. Monica then attended the University of Oslo (UiO) from 1995-1997, where they studied Examen Philisopicum (30 studiepoeng). From 1998-1999, they attended the University of Agder (UiA) to obtain their Høgskolekandidat in Økonomi og Administrasjon (48 studiepoeng). In 2001, they attended UiO again to obtain a Mellomfagstillegg in Opinionsdannelse (15 studiepoeng). In 2013, they attended NLA University College to obtain their Bachelor i kommunikasjon og medier in Samfunnskunnskap for journalister (10 studiepoeng). That same year, they attended Norwegian University of Science and Technology (NTNU) for a Mooc in Teknologiendring og Samfunnsutvikling. Monica also attended NKS Nettstudier - Campus Kristiania from 2013-2014 to study Markedsføring og merkevarebygging (30 studiepoeng). Additionally, Monica has obtained certifications from Intercom in 2022, including "Be personal and efficient with human support," "Become a Conversational Support Expert," "Build an effective Conversational Support team," and "Get ahead of known issues with proactive support."

Links

Timeline

  • Customer Success manager

    September, 2020 - present