Paul Affah

Paul Affah possesses valuable experience in customer service, currently serving as a Customer Service Officer at Sportpesa since February 2018, where responsibilities include managing customer inquiries through calls and social media platforms and preparing bulk SMS communications. Prior to this role, Paul worked as a Callcenter Agent at Vodacom from January 2017 to January 2018, focusing on handling customer queries via phone. Paul holds a Bachelor's degree in Banking and Financial Support Services from The Institute of Finance Management, earned between 2013 and 2016, and demonstrates excellent communication skills.