Brian Norton

Brian Norton is an experienced professional with a diverse background in customer service and management. Currently serving as an Assistant Manager at SPoT Coffee since November 2022, Brian previously worked as an Asset Coordinator at Life Storage for a year and provided support in provider services at BlueCross BlueShield of Western New York for nearly three years. Brian's experience in telecommunications includes roles as a PAC Specialist and Customer Care Professional at Spectrum and Time Warner Cable, where responsibilities included handling phone orders and customer inquiries. Additionally, Brian was a Certified Baker Trainer at Panera Bread, focusing on training and quality in baking. Brian's educational foundation includes general studies at Genesee Community College and a Regents diploma from Amherst Central High School.