Helen Sandel

Helen Sandel has been working in the customer service industry since 2014. Helen started their career at SpotHero, where they held the roles of Director of Customer Service, Customer Care Manager - Head of Customer Care, Lead Hero Manager, Team Lead, and Customer Hero. In 2014, they also began working at SpareFoot as a Trainer, Mentor, and Customer Service Representative. In this role, they provided inbound sales and customer/client support at a fast-growing start-up and performed in the top 5 of the department consistently. Helen also answered Tier 2 escalated complaints and comments via Salesforce and worked with marketing to respond to online reviews and reach out to consumers.

Helen Sandel holds a Bachelor of Arts degree in History from St. Edward's University.