Polly Yung

Senior Product Manager, Platform Engineering at SpotHero

Polly Yung has diverse work experience spanning various industries and roles. Polly is currently working as a Senior Product Manager, Platform Engineering at SpotHero since May 2023. Prior to that, they held the position of Product Lead at GarbageDay from June 2020 to May 2023, and at RBCx from June 2019 to May 2023.

Before their roles in product management, Polly worked as a Senior Delivery Consultant at ThoughtWire Corp from April 2016 to June 2019. In this role, they performed various tasks such as Product Manager, Product Owner, Project Manager, Scrum Master, Strategist, Analyst, Trainer, and Account Manager. One of their notable accomplishments includes delivering a custom mobile app that contributed to a 61% reduction in Code Blue calls for a client in the healthcare industry, leading to an award win.

Polly also has experience at IBM, where they served as a Senior Business Consultant from December 2014 to April 2016, and as a Business Consultant from July 2012 to December 2014. In these roles, they managed enterprise-sized implementations of IBM's Sales Performance Management solutions, collaborating with teams of consultants and establishing rapport with clients.

Earlier in their career, Polly worked at RLDatix as a Professional Services Analyst from May 2011 to July 2012. Here, they performed multiple roles including Implementation Specialist, Business Analyst, Project Manager, Account Manager, and Training Specialist. Polly worked closely with US Health Systems and top-ranked hospitals to improve patient experience and safety through the implementation of software solutions. Polly also demonstrated excellent client relationship management skills during their role as a Client Support Liaison and Client Management Specialist at RLDatix.

Prior to RLDatix, Polly served as a Business Operations Manager at Sabon for a brief period in 2008. Polly also worked as an Office Manager and Executive Assistant at Gravity Visual Effects from August 2006 to February 2008, and as a Shift Leader at Open Minds Research Solutions from April 2001 to August 2005.

Overall, Polly Yung has extensive experience in product management, project management, consultancy, and client relations, with notable achievements in delivering successful software solutions and building strong client relationships.

Polly Yung attended Ryerson University from 2003 to 2008, where they pursued a degree in Information Technology Management. The field of study during this period is not specified.

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Timeline

  • Senior Product Manager, Platform Engineering

    May, 2023 - present