Madeline DeFrank

Madeline DeFrank is an experienced professional with a background in marketing, public relations, and customer success. Currently serving as an Onboarding Account Manager at SpotHopper since May 2022, DeFrank helps restaurants enhance their online revenue through a comprehensive marketing platform. Prior to this role, DeFrank was a Customer Success Specialist at Nabers Group/Solo401k.com, where significant accomplishments included conducting 30+ client calls daily and launching a marketing campaign that generated 75 new accounts. Other relevant experience includes positions in marketing and public relations at Exploring, Inc. and New Image Aesthetics, as well as customer service roles at Whole Foods Market and CycleBar. DeFrank holds a Bachelor of Science in Public Relations/Image Management from Kennesaw State University, graduating in May 2020.