Edwin Orlando Guzmán Alvarez

Edwin Orlando Guzmán Alvarez is an experienced customer service and operations professional with a strong background in various roles. Currently serving as a VIP Customer Experience Analyst at SpotOn since November 2020, Edwin has also held positions in back office dispatch and customer service within the same company. Prior experience includes working as a Network Operations Specialist at Talented Partners, and multiple roles as an Inbound Customer Service Representative at renowned organizations such as Google, Marriott International, Scotiabank, Atento, and Telvista. With a diverse skill set in customer service and operations, Edwin brings valuable expertise to the field.