Erik Ramirez is an experienced QA Manager and Lead QA Engineer at SpotOn, where responsibilities include leading the QA POS team through the software development lifecycle, conducting various testing types, and managing automation scripts. Erik has a solid background in QA engineering, having tested mobile applications and conducted manual testing across different devices while collaborating closely with multiple teams to enhance features and resolve issues. Prior roles include Senior Restaurant Success Manager and Helpdesk Technician, with a foundational education in journalism and coding through Nucamp Coding Bootcamp.