Megan Jones

Megan Jones is a seasoned professional with extensive experience in care support coordination, member experience, and operational management. Currently serving as Lead, Care Support Coordinator at Spring Health since August 2021, Megan develops dashboards and reports to enhance key performance indicators while analyzing trends for operational improvements. Previous roles include Member Experience Lead and Associate at Equinox Media, where Megan optimized operations and improved member satisfaction. Additionally, Megan has demonstrated leadership as Studio Manager at SoulCycle Inc., Executive Team Leader at Target, and Store Manager at Abercrombie & Fitch, with a strong focus on revenue growth and team performance. Educational qualifications include a Bachelor of Arts in Mass Communication and a Master of Science in Management and Leadership from Western Governors University.