James Cassady

James Cassady is an experienced operations and management professional currently serving as Department Manager at Spring Oaks Capital, LLC since April 2024. Previously, James held the position of Contact Center Support Manager at Lovelace Health System and served as Director of Operations at Inteli Care LLC, where oversight included a large corporate administrative team along with numerous in-the-field caregivers and nurses. James's extensive background at Verizon spanned various roles, including Floating Supervisor and Technical Support/Customer Service Supervisor, demonstrating abilities in employee development and customer service excellence. Additionally, James has experience in technical support and training, having worked as a Computer Support Technician at Best Buy. Academic credentials include a Bachelor of Science in Business Administration and Management and currently pursuing a Master of Science in Management Information Systems at Strayer University.