Alida Gorman

Alida Gorman is a Managed Services Consultant at Sprinklr, where responsibilities include creating custom workflows, hosting technical trainings, and leading a team of global consultants. Previous roles at Sprinklr involved enhancing platform adoption for multiple clients and maintaining high customer satisfaction. Alida's experience also encompasses project management and implementation at Vertafore, where project efficiency and user training led to significant user satisfaction and timely project delivery. Earlier positions included a Claims Specialist role at Liberty Mutual Insurance, where compliance and communication were prioritized, and experiences as a Social Media Manager and Summer Intern further contributed to organizational efficiency. Alida holds a Bachelor of Arts in Anthropology from the University of Missouri-Columbia and has completed additional training in technical skills.