Anthony Medina

Anthony Medina has a diverse work experience spanning different industries. Anthony currently works at Sprinklr as a Senior Customer Success Manager, focusing on large enterprise clients. Prior to this, they held the position of Customer Success Manager in the same company. Before joining Sprinklr, Anthony worked at LogicMonitor as an Enterprise Customer Success Manager, where they played a crucial role in advancing the technology behind businesses by seamlessly monitoring infrastructures.

From 2016 to 2019, Anthony worked at Hearst Digital Marketing Services as a Customer Experience Manager. In this role, they were responsible for executing and managing strategic digital marketing campaigns in a B2B environment, managing a book of business valued over $4 million ARR, and achieving excellent monthly revenue churn results.

Anthony gained valuable experience in media and broadcasting industries by serving as the Lead Copy Coordinator and Copy Coordinator at iHeartMedia from 2013 to 2016. In this role, they supervised a team of coordinators responsible for traffic ads among thousands of radio stations, managed advertisements for national clients, and proofread/edit numerous commercial scripts weekly.

Earlier in their career, Anthony worked as a News Producer at KTBC Austin - Fox 7, where they produced, wrote, organized, and timed daily morning news shows. Anthony also served as a Producer/Editor at KCEN TV, where they successfully organized and wrote two-hour daily morning shows, doubling the daily story count.

Anthony started their career at NuStats as a Phone Interviewer, where they gained experience in market research and data collection. Anthony also held positions as a Sports Reporter and Radio DJ at Texas State University.

Overall, Anthony Medina has extensive experience in customer success, digital marketing, media production, and market research.

Anthony Medina earned a Bachelor of Arts degree in Mass Communication from Texas State University in 2010. Anthony then went on to pursue a Master's Degree in Business Administration and Management, General from The University of Texas at San Antonio, which they completed in 2017. Anthony has also obtained several certifications in various fields, including LogicMonitor Certified Professional from LogicMonitor in January 2020, Inbound Marketing Certification from HubSpot in April 2019, DoubleClick for Publishers Certification from DoubleClick in June 2018, and Google Adwords Certification from Google in August 2017. Additionally, they hold a Secondary Marketing Research Certificate from The University of Texas at San Antonio.