Ashley Sheard

Senior Customer Success Manager at Sprinklr

Ashley Sheard has a diverse work experience, starting with their most recent role as a Senior Customer Success Manager at Sprinklr since 2019. Prior to this, they worked as a Customer Success Manager at the same company from November 2019 to April 2023. Ashley also served as a Senior Procurement Analyst for Plastic Packaging at Coca-Cola Bottlers' Sales and Services from October 2018 to November 2019. Ashley had a long tenure at Lockheed Martin where they worked as a Subcontract Manager Senior from March 2015 to September 2018. Before that, they were a Field Marketing Manager at Starwood Hotels & Resorts Worldwide, Inc. from August 2014 to February 2015. Ashley has earlier experience working as a Marketing Project Manager (Start-Up) at Simplified I.T. Products LLC, the makers of Picture Keeper from June 2013 to August 2014.

Ashley Sheard has a strong educational background in business. Ashley completed their Master of Business Administration (M.B.A.) in Global Business at Georgia Tech Scheller College of Business from 2016 to 2017. Prior to that, they earned a Bachelor of Business Administration from Kennesaw State University - Michael J. Coles College of Business, although the exact dates are not specified. Additionally, Ashley obtained a certification in Global Leadership - Conducting Business in China from Beijing University of Posts and Telecommunications in April 2017. Ashley has also acquired multiple certifications including Sprinklr Research Analyst Pro, Sprinklr Modern Care, and Sprinklr Modern Engagement from Sprinklr in 2020 and 2021. Another certification they hold is Lean Six Sigma which does not specify an institution and was obtained in October 2015.

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Timeline

  • Senior Customer Success Manager

    April, 2023 - present

  • Customer Success Manager

    November, 2019