Bhagyashree Rai

Bhagyashree Rai is an accomplished technical communicator with a robust background spanning several organizations and roles. Currently serving as Lead Technical Writer at Sprinklr, Bhagyashree previously excelled as a Senior Technical Writer at BrowserStack and as an Information Developer at IBM, where responsibilities included creating reusable content using DITA and documenting new product features. Earlier experiences include a Technical Writer role at Capgemini, where Bhagyashree developed product documentation and collaborated with stakeholders, and a notable tenure at Packt, which involved editing bestselling tech books and producing SEO-friendly articles on current tech trends. Bhagyashree holds a Bachelor of Engineering in Computer Science from Saraswati College of Engineering, completing studies between 2012 and 2016.