Katie Gormally has a diverse work experience spanning over two decades. Their most recent position was as a Success Director for Sprinklr, where they managed global strategic accounts. Prior to that, they held the same role but without the global strategic accounts focus. Before joining Sprinklr, Katie worked as a Client Success Director at Cheetah Digital, where they oversaw client success initiatives after the company's re-launch as Cheetah Digital.
Going further back, Katie worked at Experian as an Account Director, where they cultivated and expanded relationships with high-profile clients and managed a team responsible for email production and project implementation. Katie also worked as a Client Success professional for Experian, assisting organizations in coordinating cross-channel marketing efforts.
Before joining Experian, Katie worked as a Senior Ecommerce Marketing Manager for SE Giftcards, Inc., and as a Senior Marketing Manager for Poppin, where they focused on creating a distinctive online retail experience. Additionally, they gained email marketing experience at Gilt Groupe, True Action (an eBay Company), and e-Dialog (an eBay Company).
Katie's early career included a role as a Contemporary Marketing Representative at Anheuser-Busch and a Direct Marketing Internship at Trivium, Inc. Throughout their career, Katie has consistently demonstrated their expertise in marketing, client success, and cross-channel marketing coordination.
Katie Gormally attended Johnson & Wales University from 2000 to 2004, where they earned a Bachelor of Science degree. Their studies focused on the fields of Marketing, Psychology, and Literature. In terms of certifications, they obtained the following: Sprinklr Community Manager Pro, Sprinklr Modern Care Agent Pro, Sprinklr Research Analyst Pro from Sprinklr in January 2021; Guy Kawasaki on Entrepreneurship from LinkedIn in September 2020; Creating Great First Impressions from LinkedIn in August 2020; Squared Online from Squared Online - a Google / HLC Partnership in May 2015. Katie also has a certification in Preventing Workplace Harassment, but the details regarding the institution and date obtained are not provided.
March, 2021 - present
July, 2019