Laura Coughlin Lopez

Senior Benefits Manager, Americas at Sprinklr

Laura Coughlin Lopez has a diverse work experience spanning multiple companies and roles. Starting in 2010, they worked as a Lifeguard at Raritan Bay YMCA and then transitioned to being a Server at Buffalo Wild Wings in 2011. In 2013, they had a Human Resources Summer Internship at Port Jersey Logistics, where they assisted with various HR tasks and implemented new systems.

In 2015, Laura joined Ivoclar Vivadent AG as a Human Resources Assistant, responsible for recruiting and onboarding candidates. Laura then moved to Max Mara Fashion Group, serving as a Human Resources Assistant and later as a Payroll and Benefits Administrator, managing payroll and benefits for employees across the US and Canada.

Laura's next role was at ZARA USA, where they worked as a Benefits Administrator, supporting over 6,000 employees in the US and Puerto Rico. Laura provided direct assistance to the Benefits Manager and handled employee benefits.

Currently, Laura is employed at Sprinklr, where they have held multiple roles. Laura started as a Senior Benefits Analyst, managing benefits for the Americas region. Laura then transitioned to the position of Benefits Lead, overseeing benefits operations. Later, Laura became a Benefits Manager and is currently serving as a Senior Benefits Manager, responsible for benefits administration in the Americas region.

Throughout their career, Laura has gained expertise in various areas of HR, including benefits management, payroll administration, recruitment, and employee onboarding. Laura has utilized HRIS systems and applicant tracking systems to streamline processes and ensure compliance with employment regulations.

Laura Coughlin Lopez obtained a Bachelor of Arts (B.A.) degree in Human Resources Management/Personnel Administration, General and a Bachelor's degree in Communication, General from Rutgers University, where they studied from 2010 to 2015. In 2014, they also completed a Spanish Language and Literature course at Universidad de Salamanca. Prior to their college education, they earned a High School Diploma in College Prep/Advanced Prep from North Brunswick Township High School, graduating in 2010.

In addition to their formal education, Laura has obtained several certifications. Laura completed the "Leading Your Org on a Journey of Allyship" certification from LinkedIn in April 2022. In March 2021, they obtained the "Managing Career Burnout" certification, and in January 2021, they obtained the "Strategic Thinking" certification, both from LinkedIn. Lastly, in October 2020, they completed the "Rock Your LinkedIn Profile" certification from LinkedIn as well.

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Timeline

  • Senior Benefits Manager, Americas

    April, 2023 - present

  • Benefits Manager Americas

    December, 2021

  • Benefits Lead Americas

    May, 2021

  • Senior Benefits Analyst

    March, 2020