Sara Chaoui

Sara Chaoui has a diverse work experience spanning multiple industries. Sara started their career as an Assistant Professor at Saint John The Baptist School from September 2010 to June 2011. Following that, they worked as a Translator EN > FR for France Culture in May 2012. Sara then joined Mycom as a Technical Writer Trainee in August 2012 and transitioned to a Technical Writer role from September 2013 to March 2014.

In 2014, Sara joined IBM and held various roles. Sara started as an Information Developer in April 2014, where they focused on end-user documentation in an Agile development environment. Sara then became a Digital Leader in the IBM Digital Business Group from September 2016 to April 2019, leading social selling techniques and driving lead generation. Additionally, they worked as a Watson Internet of Things Sales Specialist France from an unknown start date to June 2019.

In 2018, Sara became an Entrepreneur and launched their own boutique-hotel and Spa, Riad Le Limoun, in Marrakech, Morocco. Sara built and operated the hotel, overseeing various responsibilities such as sourcing contractors, furnishings, and hiring employees and management. Sara also implemented targeted marketing campaigns using Google Analytics and SEMrush, evaluated potential alliances and partnerships, and analyzed market data for operational and profit improvement.

In 2021, Sara joined Squiz as a Service Experience Manager, where they managed service experiences for the company. Sara then transitioned to Sprinklr in April 2022 as a Customer Success Manager, where their responsibilities may include ensuring customer satisfaction and success.

Overall, Sara Chaoui has a diverse background in education, translation, technical writing, entrepreneurship, sales, and customer success management.

Sara Chaoui's education history begins in 2007 when they attended Université Paris-Sorbonne and obtained a Bachelor's Degree in Applied Languages with a focus on History and Economics in the UK, US, and Germany. From 2011 to 2012, they pursued a Master 1 in Applied Languages at Université Paris Cité, specializing in technical writing, terminology, economic translation, and HTML/CSS. Following that, they completed a Master's degree in Conception de Documentation Multilingue & Multimédia at Université Paris Cité from 2012 to 2013, focusing on technical writing, information architecture, e-learning, PHP, and HTML.

Additionally, they have obtained various certifications to enhance their skill set. In 2016, Sara completed Watson Analytics - Level 1 certification from IBM. In 2018, they obtained the Global Sales School certification from IBM as well. More recently, in 2021, they achieved certifications in Professional Scrum Master I, Professional Scrum Product Owner I from Scrum.org, and Certified SAFe® 5 Practitioner from Scaled Agile, Inc.