Shivam Agrawal

Shivam Agrawal has a diverse range of work experience, starting with their role as a Student at GL Bajaj Institute of Technology and Management from August 2012 to July 2016. Shivam then worked as a Software Engineer at Wildnet Technologies from January 2016 to July 2018, where they developed various apps and games on the Android platform. After that, they joined PC Solutions as a Project Lead from August 2018 to April 2020, where they successfully managed and led technology projects.

Next, Shivam joined Ameyo in April 2020, initially as a Service Delivery Lead and later promoted to the role of Associate Service Delivery Manager from May 2021 to March 2023. In this role, they took full ownership of product implementation and led a team with responsibilities including project coordination, solution delivery, and technical support. Shivam also had a good understanding of contact center automation, self-serve strategies, and building Omni-channel and CX solutions.

Currently, Shivam is working at Sprinklr as a Senior Technical Project Manager, starting from March 2023. The details regarding the specific role responsibilities, start date, and end date are not provided.

Shivam Agrawal's education history begins with their high school education at St. Paul's School in Mathura, which they attended from 1997 to 2012. They then pursued a Bachelor of Technology (B.Tech) degree in Computer Science from GL Bajaj Institute of Technology and Management, completing it from 2012 to 2016. Following this, Shivam obtained a Post Graduate Diploma in Management (PGDM) with a focus on Information Technology from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) between 2019 and 2020.

In addition to formal education, Shivam has also obtained various certifications to further enhance their skills and knowledge. These certifications include the Negotiation Associate certification from VMEdu Inc., the Six Sigma Yellow Belt certification from 6sigmastudy, the Post Graduate Diploma in Information Technology and Systems Management from NMIMS Global Access School for Continuing Education, the Google Cloud OnBoard: Application Development certification from Google Cloud Platform Certified, the Scrum Fundamentals Certified (SFC) certification from SCRUMstudy, the AWS Certified Solutions Architect - Associate certification from Amazon Web Services (AWS), the Graduate Aptitude Test in Engineering (GATE) certification from the National Coordination Board, the IEEE Programming League certification from IEEE, and the IEEE Xtreme 8.0 certification also from IEEE. The obtained years for these certifications range from 2014 to 2021.