Thomas Nicholson

Director, Managed Services at Sprinklr

Thomas Nicholson has a diverse work experience spanning several companies. Thomas started their career at Oaks Consultancy as an intern, where they gained experience in business development and social media management. Thomas then worked as a Student Social Media Assistant at Coventry University, where they engaged with students on social media platforms and created content for the university's blog. Thomas also served as a UK Brand Ambassador for HootSuite Media Inc., promoting their brand in the UK.

Their most recent and significant role was at Sprinklr, where they held various positions. Thomas started as a Managed Services Consultant and quickly progressed to Senior Consultant. In their role as Team Lead, they supported fortune 500 companies in enhancing their social capabilities using the Sprinklr platform. Thomas also managed and developed a team of consultants responsible for implementing scalable business solutions and retaining top enterprise clients. Thomas then advanced to Associate Director and later became Director of Managed Services, where they continued to provide platform expertise and manage client relationships.

Overall, Thomas Nicholson has demonstrated expertise in social media management, business development, and team leadership, effectively utilizing their skills across multiple industries and organizations.

Thomas Nicholson attended Coventry University from 2010 to 2014, where they obtained a Bachelor of Arts (BA) degree in Sport Management with International Experience. During their time at Coventry, they also completed a one-year program at the University of Valencia from 2012 to 2013, earning a Bachelor of Arts (BA) degree in International Business. In addition to their formal education, Thomas obtained various certifications, including Coaching Skills for Leaders and Managers, Communication Foundations, and Transitioning from Manager to Leader, all from LinkedIn. These certifications were obtained in June 2020 and January 2020.

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Timeline

  • Director, Managed Services

    April, 2023 - present

  • Associate Director Managed Services EMEA

    November, 2020

  • Manager Managed Services EMEA

    April, 2017

  • Team Lead Managed Services EMEA

    April, 2016

  • Senior Consultant Managed Services

    October, 2015

  • Managed Services Consultant

    November, 2014

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