Kathleen (Hannon) Rivest

Kathleen Hannon Rivest is a seasoned professional with extensive experience in customer support and account management. Currently serving as Senior Manager Customer Support at Sprout Social, Inc. since February 2016, Kathleen has effectively contributed to customer advocacy within the organization. Prior experience includes working as an Account Manager for Small Business at CDW, where Kathleen developed and maintained relationships with key decision makers in the Great Plains region, and assisted in IT solution planning and implementation. Kathleen's early career also includes volunteer work at Misericordia and a role as a Sales Associate at Bath and Body Works. Academically, Kathleen earned a Bachelor of Business Administration in Marketing and International Business from Loyola University Chicago, graduating in 2011.