Marissa Catlett

Marissa Catlett has extensive experience in customer success management and public relations, currently serving as a Senior Customer Success Manager for Key Accounts at Sprout Social, Inc. since February 2020. Prior to this role, Marissa held various positions at Weber Shandwick from May 2017 to February 2020, including Senior Manager of Client Experience, where responsibilities included executing marketing campaigns and managing an industry relations consulting team. Marissa's earlier experience includes roles at BCW Global, MWW, and Burson-Marsteller, where skills were applied in media relations, event planning, and corporate reputation management across diverse industries. Marissa holds a Bachelor of Journalism in Strategic Communication from the University of Missouri, complemented by foreign study at the University of Alicante.