Nicky O'Flanagan

Nicky O'Flanagan is a Senior Customer Success Manager at Sprout Social, Inc., with previous roles including Customer Success Manager in both Enterprise and Strategic capacities. Prior experience includes serving as Social Media Manager at Core, where Nicky developed social media strategies for brands such as Aldi Ireland and McDonald's Ireland, and as Social and Content Specialist at McCann Dublin, collaborating with various clients across Ireland and the UK. Earlier roles include responsibilities as a Social Media Manager at frockadvisor, where Nicky managed brand presence, community engagement, and social content strategy. Nicky also held positions in merchandising and content creation across various companies, culminating in a Bachelor of Arts in Journalism from Dublin City University.