Claire (Billenness) Ward is an accomplished leader with extensive experience in driving growth, transformation, and innovation across various sectors. Currently serving as Chief Innovation Officer and UKI Head of Solution Design at SPS, Claire focuses on customer success and utilizes a strong background in business transformation and strategic thinking. Previous roles include Chief Growth Officer at DrDoctor, where success in revenue growth was achieved through strategic partnerships and customer retention, and Managing Director at Clarity Workforce Technology, specializing in SaaS solutions for health and social care. Claire has also held significant positions at HCL Workforce Solutions and Associated Newspapers, demonstrating a consistent track record in sales, marketing, and management. Claire's educational credentials include an Executive Development Programme at Columbia University and London Business School.