Kesha Canady-McGee is a seasoned Technical Support Specialist with extensive experience in customer support and technical troubleshooting across various industries. Currently at SPX Technologies since November 2023, Kesha previously held multiple roles at YRC Freight, progressing from Technical Support Specialist II to Senior Technical Support Specialist. Prior experience includes technical support roles at H&R Block, where responsibilities encompassed troubleshooting self-installations and connectivity issues, and a tenure at LTS, LLC focused on customer correspondence for loan applications. Kesha's career began at Sprint, where responsibilities included supervising service management and resolving customer ticket flow issues. Kesha holds a Master of Business Administration from Baker University and a Bachelor of Science in Computer and Information Sciences from Lincoln University (MO).
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