LC

Linzy C.

Revenue Operations Analyst & Account Executive Manager at SquadLocker

Linzy C. has held various roles in the customer service industry since 2007. Linzy began their career at CVS/pharmacy as a Shift Supervisor and was responsible for the day to day operations of the store. In 2014, they joined MOO as a Customer Service Representative and was tasked with servicing complex inbound and outbound client calls. Linzy was also promoted to Call Center Training Specialist to help deepen client relations through on the job training as well as classroom training. In 2016, they joined OutboundEngine as a Customer Success Representative, where they handled inbound and outbound calls as well as direct emails from customers. Linzy was then promoted to Onboarding Specialist, Senior Customer Success Manager, and Quality Assurance Specialist. In 2018, they joined Thames & Kosmos as a Customer Relations and Sales Specialist and a Customer Service Representative. Most recently, in 2020, they joined SquadLocker as an Onboarding Specialist II, Customer Experience Quality Assurance Specialist, and Revenue Operations Analyst & Account Executive Manager. Throughout their time at SquadLocker, they have consistently provided excellent customer service and has received 5 star reviews on TrustPilot.

Linzy C. attended Rhode Island College from 2007 to 2011, where they studied Psychology.

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Previous companies

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Timeline

  • Revenue Operations Analyst & Account Executive Manager

    October, 2022 - present

  • Customer Experience Quality Assurance Specialist

    October, 2021

  • Onboarding Specialist II

    November, 2020

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