Edson Jurilla is a seasoned IT professional with extensive experience in technical support and operations management across multiple global firms. Currently serving as a Senior TechOps Support Engineer at Squarepoint Capital since October 2019, Edson provides vital 24x5 support to over 1,300 users in 16 offices worldwide. Prior roles include Senior End User Support Analyst and Major Incident Manager at NEX Group plc, where Edson managed service requests, resolved major incidents, and ensured high customer service standards. Additional experience includes desktop support roles at UBS Asset Management and Barclays Investment Bank, and earlier positions involving technical training and support. Edson holds a Bachelor of Science in Computer Science from Adamson University.
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