Abel Doremus

Abel Doremus has over a decade of experience in customer support and management within the technology and retail sectors. Currently serving as a Senior Production Support Representative at SquareTrade since 2013, Abel's roles have included Service Improvement Analyst and Claims Supervisor, focusing on troubleshooting customer issues with electronic devices, utilizing SalesForce for claims processing, and leading the Walk-Up repair team. Previous positions include Manager on Duty at SquareTrade, Property Management Assistant at Elingan Holdings, LLC, Apple Specialist at Apple Inc., and Personal Computer Assistant at LIGHTNER GROUP. Abel possesses a strong background in customer service, having earned recognition for outstanding customer dedication, and has contributed to training materials and operational reporting throughout various roles. Abel studied at the Art Institute of San Francisco from 2004 to 2006.