Thanh Long Dinh

Thanh Long Dinh (Kai) is a Senior Business Analyst/Product Owner at S&S Group since February 2022, specializing in Salesforce CRM, SAP by Design, and various Microsoft products. Responsibilities include managing and customizing internal systems, supporting marketing and HR teams with website maintenance, and defining product enhancement plans. Prior roles include Technical Specialist at Microsoft, focusing on Dynamics 365 and Power Platform, and Dynamics CRM Technical Consultant at Tek Experts, where customization and support of CRM systems were pivotal. Educational background includes a Bachelor's degree in Business Administration and Management from National Economics University and a certificate in Software Testing from Tester Hanoi.