Thanh Pham

Thanh Pham is an experienced professional in customer experience management, currently serving as the Head of Customer Experience at SSI Securities Corporation since May 2021. Previously, Thanh held various leadership roles at Techcombank (TCB), including Head of Customer Experience, Channel Marketing Director, and Branch Manager, accumulating extensive expertise in sales and service excellence. Thanh earned a Master of Business Administration (MBA) from Columbia Southern University between June 2019 and October 2022, and holds a Bachelor's degree in Banking, Corporate, Finance, and Securities Law from the University of Economics Ho Chi Minh City, completed in 2007.