Patrick Delaney

Senior PMO Analyst at SSP Innovations

Patrick Delaney has a diverse work experience spanning over several years. Patrick is currently working as a Senior PMO Analyst at SSP Innovations, LLC. Prior to this, they worked at 3-GIS in various roles, including Customer Success Advocate and Account Manager. In these roles, they were responsible for monitoring customer engagement, addressing customer needs, and managing customer inquiries and trouble tickets. Patrick also developed lead scoring matrix and lead qualification process, leading to significant sales growth. Before joining 3-GIS, Patrick worked at Dell Technologies as an Inside Account Manager, where they managed client accounts and strengthened client relationships. At Mosaic Sales Solutions, they held positions such as Brand Manager, Lead Samsung Experience Consultant, and Field Specialist and Sales Representative. In these roles, they managed teams, conducted sales meetings, developed training materials, and executed promotions and events for various companies. Patrick has demonstrated expertise in customer engagement, sales management, and team leadership throughout their career.

Patrick Delaney completed their Bachelor's degree in Management Information Systems, General from Western Kentucky University from 2008 to 2016. Prior to that, they obtained an Associate of Science in Audio Engineering from SAE Institute of Technology-Nashville from 2007 to 2009. Additionally, Patrick has obtained several certifications, including License To Sell from Dell EMC in January 2018, Expert Certified on all Samsung Android devices from Samsung Electronics in January 2014, Mosaic / Samsung Leadership and Coaching Programs from Mosaic Sales Solutions in January 2014, Expert Certified on Android Operating Systems from Mosaic Sales Solutions in January 2013, and Rep Of The Quarter Q4 FY17 from Dell Technologies in May 2017.

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Timeline

  • Senior PMO Analyst

    August, 2021 - present