Danielle Parrilla

Danielle Parrilla is a Senior Account Manager at Stafford Communications, where responsibilities include directing a team of 13 call center representatives and fostering strong client relationships through exceptional service since October 2010. Previously, as a Product Knowledge Specialist, Danielle educated consumers on fragrance and cosmetic brands while managing inquiries and documenting information in a CRM database. Danielle's career in customer service began at Premiere Response as a Customer Service Representative, where interactions with consumers focused on skincare products. Danielle holds a Bachelor of Arts in Communication and Media Studies from the University of Scranton, earned in 2009.