Stafford Communications Group
Danielle Parrilla is a Senior Account Manager at Stafford Communications, where responsibilities include directing a team of 13 call center representatives and fostering strong client relationships through exceptional service since October 2010. Previously, as a Product Knowledge Specialist, Danielle educated consumers on fragrance and cosmetic brands while managing inquiries and documenting information in a CRM database. Danielle's career in customer service began at Premiere Response as a Customer Service Representative, where interactions with consumers focused on skincare products. Danielle holds a Bachelor of Arts in Communication and Media Studies from the University of Scranton, earned in 2009.
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Stafford Communications Group
Founded in 1995, Stafford Communications Group is a customer service consulting company with expertise in call center operations, interactive voice response applications and relationship marketing. Our mission is “To bridge the gap between marketing concepts and the consumer experience.” CJ Stafford, President, began her communications company after spending 20 years at Johnson & Johnson. Leveraging her customer service knowledge with her deep understanding of scientific and regulatory issues, she brings unique programs to the industry. Our staff members are high-level customer care consultants who have healthcare, nutrition and marketing backgrounds. We are consumer affairs professionals, writers and trainers with public relations, direct-to-consumer and healthcare professional marketing expertise. We focus on the Pharmaceutical, Food and Cosmetics industries and we work with our clients to be strategic partners. Our commitment is to ensure quality and value to our customers through process improvements and operating efficiencies. Want to work for a uniquely different company? Connect with us. http://staffcom.com/jobs/ https://recruiting.paylocity.com/recruiting/jobs/List/1540/STAFFORD-COMMUNICATIONS-GROUP