Allan Joseph currently serves as Service Desk Manager at STAHLS' since March 2023, overseeing a team of 10 across five locations, while managing support for various devices and project management responsibilities. Previously, Allan held positions at Rivian as Desktop Support Supervisor and Lead, and at Michigan Medicine as Senior Desktop Support Specialist, demonstrating extensive experience in desktop support and team management. Additional roles include Desktop Technician at Washtenaw Community College, I.T. Service Manager at Park Family Health Care, Desktop Support Manager at Greektown Casino-Hotel, IT Desktop Support Manager at Mortgage Builder Software, Technology Support Analyst at Deloitte, and I.T. Support at Kerr, Russell and Weber, PLC. Allan possesses a solid educational background from Baker College of Allen Park and expertise in managing IT support teams, handling service-level agreements, and implementing policies and procedures for effective technology management.
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