Ashok Kumar V has extensive experience in customer support and product advocacy, currently serving as an Intermediate Product Support specialist at Stamped since September 2020, where responsibilities include mentoring team members and addressing enterprise clients' needs. Prior roles include Customer Advocate Tier II and Customer Advocate, during which Ashok focused on training, resolving technical issues, and creating support documentation. Previous experience also includes roles such as Customer Success Specialist at Icegram and Customer Success Engineer at Deskero, where Ashok managed support teams and enhanced troubleshooting processes. Freelance work as a web developer and customer success specialist complements a technical background that includes experience in IT training and mobile application testing. Ashok holds a Bachelor of Commerce from Osmania University with a focus on computer programming.
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