Manisha Parbhoo is an experienced professional in the field of operational risk management and continuous improvement, currently holding the position of Head of Operational Risk for Group Shared Services PBBSA at Standard Bank Group. Previous roles at Standard Bank Group include Senior Manager for Group Card Operational Risk and Senior Manager for Operational Risk Innovation. Manisha has also contributed to operational excellence as a Continuous Improvement Manager and Six Sigma Consultant at Standard Bank. Prior to this, Manisha worked at Honeywell Process Solutions as a Six Sigma Black Belt, demonstrating a strong background in risk engineering and technology operations within the banking and process solutions sectors.