Murali V

Murali V is a highly experienced professional in workforce management, currently serving as VP of Workforce Management at Standard Chartered Bank since January 2019. Previously, Murali held the position of Director of Workforce Management at Sutherland from February 2014 to January 2019, focusing on end-to-end WFM solutions across retail verticals and enhancing service levels and productivity. Prior roles include Director of Finance & Accounting and Sr. Manager at IGATE, where Murali implemented workforce optimization for a leading banking and insurance client. With a career spanning over 18 years in various management roles, Murali possesses extensive expertise in forecasting, scheduling, and operational efficiency in the workforce management sector. Educational background includes a Bachelor of Engineering in Computer Science from Sriram Engineering College, completed in 2001.