Client Onboarding Manager

Customer Service · Dallas, United States

Job description

We are a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy‐out, Venture Capital, Real Estate and Fund‐of‐ Funds. For new General Partners, we provide consulting services to help accelerate the launch of their funds in addition to our full fund administration services. For established General Partners, we provide administration services and technology to whole fund families or select funds, to help scale their fund operations rapidly and efficiently. 

 
 

Job Description:

Exciting opportunity for a client services professional to join a rapidly growing fund administration firm! The Manager role plays a key role in helping to onboard new clients to Standish’s fund accounting group. The Manager is responsible for managing the day-to-day operations of the client onboarding process, which includes preparation of client deliverables and communications.  

Essential Functions:

  • Manage staff productivity and provide constructive feedback and coaching
  • Manage client and internal stakeholder relationships
  • Strong proficiency in various accounting systems and experience with client onboarding and implementations
  • Maintain strong relationships with third‐party software and service vendors and their representatives
  • Review financial data manipulation, data migration, data reconciliation, and testing related to ongoing operations and onboarding new clients into various software platforms
  • Oversight and project management of the entire client onboarding process


Minimum Requirements:

  • Bachelor's Degree required (Finance/Accounting/Economics concentration preferred)
  • Previous Private Equity/VC experience and knowledge of Partnership Accounting
  • Minimum 3-5 years of public accounting experience or equivalent
  • Proficiency in Microsoft Office applications, particularly Excel, Word & Outlook
  • Proficiency in Fund Admin Accounting Software (Allvue, Investran, eFront, Dynamo, etc.)
  • Attention to detail
  • Strong written and verbal communication
  • Able to multi- task
  • Ability to work in a team and individually
  • Strong organizational skills and work ethic
  • Adept using web-based data entry database
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Peers

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