Client Onboarding Senior Associate

Customer Service · San Francisco, United States

Job description

We are a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy‐out, Venture Capital, Real Estate and Fund‐of‐ Funds. For new General Partners, we provide consulting services to help accelerate the launch of their funds in addition to our full fund administration services. For established General Partners, we provide administration services and technology to whole fund families or select funds, to help scale their fund operations rapidly and efficiently. 

 
 

Position Overview:

Exciting opportunity for a client services professional to join a rapidly growing fund administration firm! The Senior Associate role plays a key role in helping to onboard new clients to Standish’s fund accounting group. The Senior Associate will be responsible for reviewing or compiling investor CRM information and preparing capital calls for new clients. This role will report directly to the Fund Controllers and Managers in the group. High performers will have the opportunity to progress within the Client Onboarding and System Solution Team.

Responsibilities:

  • Assist internal engagement teams with onboarding activities, such as providing access to folders, group mailboxes, and other engagement activities
  • Compile and organize investor CRM information
  • Assist with data validations, loads, and reconciliations for client implementations
  • Communicate and provide information to the technology team to set up client portals
  • Assist with client workspace setup within Standish’s project management software
  • Run Anti-Money Laundering (AML) reports
  • Provide general administrative support to the Client Onboarding and System Solutions Team
  • Collaborate with the Client Onboarding Coordinators to develop and implement best practices

Qualifications and Experience:

  • Bachelor's Degree required (Finance/Accounting/Economics concentration preferred)
  • 1+ year of work experience required
  • Proficiency in Microsoft Office applications, particularly Excel, Word & Outlook
  • Knowledge of various investment accounting concepts (knowledge of alternative investments is a plus)
  • Familiarity with QuickBooks or other accounting reporting systems preferred
  • Attention to detail
  • Strong written and verbal communication
  • Able to multi- task
  • Ability to work in a team and individually
  • Strong organizational skills and work ethic
  • Adept using web-based data entry databases
     

Compensation range: $65,000 - $80,000 annually. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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