Pedro M.

Pedro M. has extensive experience in information technology and support roles, currently serving as a Senior IAM Systems Engineer at Stanford Health Care since March 2017, where responsibilities include planning and upgrading Imprivata OneSign and collaborating with the Citrix team for SSO implementation. Prior to this role, Pedro worked as a Business/Technical Support Analyst II and Imprivata Administrator at UCSF Benioff Children's Hospital Oakland, providing Tier 2 support and managing Active Directory profiles. Earlier positions included Installation Technician at Portable CIO, Lead Teller at JPMorgan Chase, and Merchant Teller at Wells Fargo, demonstrating a strong background in customer service, technical support, and operational management. Pedro earned a Bachelor of Science in Computer Science and Information Technology from California State University, Monterey Bay, and an Associate of Science in Computer Networking and Information Technology from City College of San Francisco.