Starbucks ethically sources and roasts high-quality arabica coffee. They are known as the leading roaster and retailer of specialty coffee globally. 

Starbucks purchases, roasts, and serves award-winning coffee to its millions of customers. Their food and beverage offerings include Italian-style espresso beverages, cold blended beverages, seasonal drinks, hot breakfast, lunch, snacks, a bakery, and premium teas. Additionally, they sell merchandise like tumblrs and mugs as well as gift cards for special occasions. In some stores around the world, they sell alcoholic drinks. 

In everything they do, they always live by their mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, Starbucks began as a single store front in Pike Place Market. Originally, they sourced their beans from Peet's Coffee & Tea. Eventually, Alfred Peet stopped supplying his own beans and began to train a new Roastmaster for the company. Following this transition, they sold the company in the 1980's to Howard Schultz who had Italian Coffeehouse aspirations. Originally a coffee bean store, Howard set out to make Starbucks an espresso-based coffeeshop and led much of the expansion of the franchise. With shifts in leadership over time, a decade was spent growing market share and defining corporate social responsibility. 

Starbucks went on acquire several operations as part of their strategy such as Seattle's Best Coffee, Torrefazione Italia, and The Coffee Connection. Today, Starbucks operates in the US, Canada, UK, Europe, and Asia with about 32,000 stores worldwide.

Consumer Goods

Food & Beverage

Restaurants

Starbucks

Brian Niccol

Brooke O’Berry

Katie Young

John Boline

Sandra Stark

Janet Landers

Elizabeth Hunter

Val Bauduin

Dominic Carr

Molly Liu

Jez Langhorn

Arthur Valdez

Ron Crawford

Jon Liechty

Emmy Kan

AJ Jones II

Dennis Brockman

Tom Ferguson

Dawn Clark

Heather Ostis

Angele Robinson-Gaylord

Dana Pellicano

Mark Brown

Brad Lerman

Chanda Beppu

Deb Hall Lefevre

Sara Kelly

Zabrina Jenkins

Duncan Moir

Sara Trilling

Rachel Ruggeri

Michael Conway

Brady Brewer

The Marketing and Customer Engagement team at Starbucks focuses on creating and implementing strategies to connect with and engage customers through various channels. They develop and execute marketing campaigns, manage customer loyalty programs, optimize digital and social media presence, and foster brand partnerships. The team works collaboratively to enhance customer experiences, drive sales, and build brand loyalty while aligning with Starbucks' mission to inspire and nurture the human spirit.

Marketing and Customer Engagement

Leadership Team

Marketing and Customer Engagement

About

Team members

Other teams at Starbucks

Leadership Team