Kanika Rastogi

Kanika Rastogi is a seasoned professional in customer experience design and project management, currently serving as the Customer Experience Design Manager at StarHub. Previously, Kanika held the role of Adjunct Professor (Mentor) at IE Business School, guiding students in the Master in Customer Experience and Innovation program. Experience as a Customer Success Manager at Aspire preceded a notable tenure at PayPal as Project Manager for the Innovation Lab, where Kanika led significant projects fostering innovation in payments. A Senior Associate at J.D. Power, Kanika contributed to client servicing and project management while gathering consumer insights in various sectors. Early career experiences include marketing internships with L'Oréal and Nippon Paint Singapore, and a consultancy role at the UOB-SMU Asian Enterprise Institute. Kanika holds an International Master of Business Administration from IE Business School, a Master of Science in Customer Experience and Innovation, and a Bachelor of Science in Economics and Marketing from Singapore Management University.