Luiza Barbosa

Head of Customer Success at Stark Bank

Luiza Barbosa has a range of work experience in various roles and industries. In 2010, they started their career at Junior Achievement of Brazil, Minas Gerais, where they held the role of Nexa for two years. Luiza then moved on to Valor Viagens e Turismo in 2013 and worked in sales for seven months. In 2015, Luiza joined AIESEC no Brasil as an iGIP (Intercoming Global Intership Program) for six months and also worked as an Assistant Comercial for Panda Promoções e Eventos from November 2015 to December 2016. From 2017 to 2018, Luiza was a Gerente de Contas at Conciliadora. Luiza then moved on to Concil - Inteligência em Gestão Financeira, where they held various roles from 2018 to 2022. These roles included Gerente de contas Pleno I, Gerente de contas sênior I, Customer & Partner Success Coordinator, and finally, Gerente de Relacionamento e Atendimento. In 2022, Luiza joined STARK BANK as the Head of Customer Success.

Luiza Barbosa's education history begins in 2011 when they attended the Centro Federal de Educação Tecnológica de Minas Gerais. Luiza pursued a degree in Tecnólogo em Turismo e Lazer with a focus on Gestão de Turismo. Their studies at this institution lasted from 2011 to 2013.

After completing their degree, Luiza enrolled at Universidade FUMEC in 2015. Luiza pursued a degree in Negócios Internacionais, focusing on International Business. Their studies at Universidade FUMEC lasted until 2018.

Following their undergraduate studies, Luiza pursued further education by enrolling in the MBA SEDA Executive Education program in 2022. Luiza is currently working towards a Master of Business Administration (MBA) degree with a specialization in Customer Experience. Their studies at the MBA SEDA Executive Education program are expected to continue until 2024.

It is important to note that no strong assumptions were made outside of the provided information.

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Timeline

  • Head of Customer Success

    June, 2022 - present

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