Camilo Lemos

Camilo Lemos has a diverse work experience spanning various industries and roles. Camilo began their career as a Pollster at the Federal University of Rio Grande do Sul (UFRGS), conducting opinion polls for elections. Camilo then worked as a Security Officer at Six Flags, ensuring a safe environment for customers. After that, Camilo served as a Customer Services Representative at Mindpearl, handling reservations and sales for Swiss Airlines. Camilo also worked as a Sales Consultant at Invest in Brazil Ltd, where they provided background material and training on Brazilian business practices.

Camilo then became a self-employed English Teacher, specializing in proficiency test preparation and in-company lessons. During this time, they also worked as an Interpreter at TRADUZCA Serviços de Traduções Ltda, providing simultaneous and consecutive interpretation services.

In 2011, Camilo joined Autodesk as a Customer Service Representative, answering customer inquiries and managing support articles. Camilo was later promoted to the role of Community Manager & Social Media Manager, leading a social media engagement team and implementing an award-winning community welcome email program.

In 2019, Camilo joined STMicroelectronics as a Community Engagement Manager, responsible for enhancing participation in the ST Community through various programs. Camilo achieved notable successes, including increasing the community's Net Promoter Score and launching a knowledge base. Camilo also coached and trained over 40 product experts.

In 2022, Camilo worked as a Community Strategist at KNIME, and in 2023, they joined Starmind as a Community Strategist for ETH Alumni.

Overall, Camilo Lemos has demonstrated expertise in community management, customer service, language interpretation, and teaching English, with a track record of achieving positive results.

Camilo Lemos attended the Federal University of Rio Grande do Sul from 2004 to 2006, where they studied Foreign Languages and Literatures. Camilo did not obtain a degree during this time. In addition to their formal education, Camilo has obtained several certifications in digital marketing and agile project management. Camilo earned a certificate in Fundamentals of Digital Marketing from Google in January 2022. In January 2020, they completed a course on Digital Marketing Analytics in Theory offered by the University of Illinois at Urbana-Champaign through Coursera. In October 2019, Camilo completed a course titled Marketing in a Digital World, also through the University of Illinois at Urbana-Champaign on Coursera. Camilo obtained a certificate in Content Strategy for Professionals from Northwestern University in September 2019. Furthermore, Camilo received a certification in Agile with Atlassian Jira from Atlassian in August 2019.