Janae Andrews, MBA

Janae Andrews, MBA, has a diverse work experience spanning various industries. Janae most recently worked at StarRez, Inc. starting in 2017, where they held multiple roles. As a Team Lead Customer Success, they developed and implemented a Customer Success program for a SaaS business, focusing on proactive assistance and ensuring customer goals were met. Janae also served as a Customer Success Advocate and eventually became the Team Lead for the Advocacy team. Prior to that, Janae worked at Grand Canyon University as a Housing Groups Coordinator II and Housing Operations Coordinator. Janae also gained experience as a Resident Assistant at the university. Janae has additional experience as an Administrative Assistant at OST Truck and Crane Company, a Guest Service Representative at Ventura Family YMCA, and a Recreation Assistant at Forest Home Christian Camp. Janae worked as a Customer Service Representative at Meiners Oaks Hardware as well.

Janae Andrews, MBA has a rich education history that showcases their dedication to continuous learning and professional development. Janae pursued their higher education at various institutions, starting with Ventura College where they obtained an Associate's Degree in General Studies with a Concentration in Arts and Humanities from 2010 to 2012.

Building upon their foundation, Janae Andrews then attended Grand Canyon University from 2013 to 2015, where they earned a Bachelor's Degree in Business Administration and Management, General. Recognizing the importance of expanding their knowledge in the field of business, they further pursued a Master of Business Administration (M.B.A.) degree from Grand Canyon University, which they completed in 2016.

In addition to their formal education, Janae Andrews has also obtained several certifications to enhance their expertise. In 2022, they achieved the Advanced Customer Success Manager Certified Professional, Customer Success Leader Certified Professional, and Customer Success Manager Certified Professional credentials from Gainsight.

Janae Andrews' versatile educational background and comprehensive certifications demonstrate their commitment to personal and professional growth and position their as a highly qualified individual in the field of business and customer success management.