Martin Sagendorf

Customer Success Manager at StarRez

Martin Sagendorf has a diverse range of work experience, starting with their role as a Customer Success Manager at StarRez, Inc. in 2023. Prior to that, they worked at American University from 2018 to 2023, serving as the Senior Associate Director of Housing Assignments & Communications. In this role, they were responsible for marketing and assigning 4,200 beds across 13 residence halls, generating around $50 million in annual revenue.

Before their time at American University, Martin worked at the University of Connecticut from 2013 to 2018. During this period, they held two positions: Housing Assignments Specialist and Residence Hall Director. As a Housing Assignments Specialist, they managed databases and systems, collected and reviewed data, reported findings, and ensured accurate billing. Martin also coordinated the complex process of moving over 4,500 students into residence halls through collaboration with various university units. In their role as a Residence Hall Director, Martin oversaw a residential community housing over 750 students, focusing on budgeting, staffing, and educational efforts to enhance the university experience.

Prior to their work at the University of Connecticut, Martin worked at The Ohio State University as a Hall Director from 2011 to 2013. Martin was responsible for managing a residential community housing over 650 students and overseeing staff hiring, training, and supervision.

Martin's professional journey began at Indiana University of Pennsylvania, where they worked as an Assistant Residence Director from 2009 to 2011. In this role, they oversaw a residential community housing over 700 students and focused on educational initiatives and collaboration across campus.

Before their time at Indiana University of Pennsylvania, Martin served as an AmeriCorps VISTA Community Service Coordinator at Eastern Connecticut State University from 2008 to 2009. In this role, they oversaw the Community Service Office and developed capacity building initiatives to align the university with community needs.

Overall, Martin Sagendorf brings a wealth of experience in housing assignments, residence hall management, customer service, and community engagement to any organization they work for.

Martin Sagendorf obtained a Bachelor's degree in English from Eastern Connecticut State University, where they studied from 2003 to 2007. Later, they pursued a Master's degree in Student Affairs in Higher Education (SAHE) at Indiana University of Pennsylvania from 2009 to 2011.

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