Marty Bickford

Marty Bickford has a long and diverse work experience. Marty started their career as a marketing coordinator at JSB Corporation in 1992. Marty then co-founded Stardust.com in 1994 and continued in that role until 2001, when the company was purchased by Penton Media, where they worked as a marketing manager.

In 2003, Marty joined The Igneous Group and worked in strategic development. After that, they held various leadership positions at AffiliateTraction, starting as the Head of Customer Success and Chief Operating Officer in 2009 and overseeing the company's growth and profitability.

In 2016, Marty moved to Pepperjam, a B2B SaaS platform and services company, where they served as the Senior Vice President of Customer Success and Professional Services. During their time there, they developed and implemented a customer success strategy aligned with the company's goals.

In 2021, Marty co-founded Startup Science, where they focused on customer success and business development.

Currently, Marty holds the position of Vice President of Customer Relations at Xcential Legislative Technologies, starting in 2023.

Marty Bickford obtained a Bachelor of Arts (BA) degree in History & Psychology from Bethany University, where they studied from 1988 to 1992. In addition to their degree, Marty has also obtained certifications in Customer Success Management Fundamentals from Practical CSM and Startup Science Pre-Accelerator from BOSS Startup Science. The obtained years for the certifications are not provided.