Michele Magno

Michele Magno is a highly experienced professional with a diverse background in customer service and operations management. Currently serving as the Lead Customer Service Representative for the State of California since July 2020, Michele previously held roles such as Project Management Supervisor at the U.S. Census Bureau and Fulfillment Lead at Macy's. With a solid foundation in customer service from positions at the California Department of Motor Vehicles and Sprouts Farmers Market, Michele also brings extensive managerial experience from owning and operating multiple retail establishments, including Cafe Justice, Inc. and Full of Grace Christian Books and Coffee House. Michele holds a Bachelor of Science in Criminal Justice/Law Enforcement Administration and a minor in Psychology from California State University, Long Beach, along with an Associate of Arts and Sciences degree from Fullerton College.