Alana Jones-Bigham

Alana Jones-Bigham, MS, is a seasoned professional in the fields of social work and criminal justice with extensive experience in case management, child protection, and family counseling. Currently serving as a Family Case Manager for the State of Indiana since November 2019, Alana focuses on direct casework related to child protection and family crises. Previous roles include managing before and after school programs at the YMCA of Greater Indianapolis, providing family counseling at Ireland Home Based Services, and owning a family daycare. Alana's background also includes asset protection management at Macy's, where strategic initiatives resulted in significant reductions in shrinkage and increased apprehensions of shoplifters. Alana holds a Master's Degree in Criminal Justice from Boston University and has built a comprehensive career dedicated to supporting at-risk individuals and families.