DC

Diego Corral

Technical Support Analyst I at STChealth

Diego Corral has a diverse work experience in various roles. Diego started their career at ECO LIGHTING GROUP INC. as a Jr. Office Administrator, where they handled data entry, assembly, delivery, recorded transactions on QuickBooks, answered client calls, and had a typing speed of 60 WPM. After that, they worked as a Math Tutor at Grade Potential Tutoring, where they assessed and assisted students with math issues, tutored various math levels, and built rapport with students. Diego then joined Los Angeles County Registrar-Recorder/County Clerk as an Information Technology Help Desk Support, providing help desk support for IT-related issues. Diego later joined Triphen Technologies Inc. as a Help Desk Technician, working in a small team and providing end-user support, troubleshooting different Windows OS, managing networks, configuring printers, imaging Windows stations, and documenting knowledge base articles. Most recently, Diego worked at STChealth as a Service Desk Analyst and later as a Technical Support Analyst I. In these roles, they provided technical and product support for their application suite, resolved technical problems, engaged with customers to provide positive experiences, and facilitated ongoing training and documentation.

Diego Corral's education history includes attending Los Angeles Mission College where they pursued a degree in Mathematics with a focus in Information Technology. Prior to that, they obtained their High School Diploma from John Burroughs High School.

Links

Timeline

  • Technical Support Analyst I

    March 1, 2023 - present

  • Service Desk Analyst

    July, 2021