J Daniel Jones has extensive experience in customer service and sales coordination, currently serving as a Sales Coordinator for Drayage at Steam Logistics since March 2022. Previous roles include Customer Service Representative at Harrison Fulfillment Services, where high-volume orders and calls were handled for major clients like Coca-Cola and UNICEF, and Customer Service Trainer at EPB, responsible for training new team members and generating weekly progress reports. Earlier positions at EPB involved servicing customer inquiries and outages, while a significant tenure as Billing Team Lead entailed overseeing billing department functions. J Daniel Jones started in the field as Mail Room Lead at Harrison Fulfillment Services and holds an unfinished degree in Education from the University of Tennessee at Chattanooga.
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